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Privacy Policy
We hate legalese, so we've tried to make ours readable. If you've got any questions, feel free to ask us , and we'll do our best to answer.
This privacy statement ("Privacy Policy") covers all websites (such as https://tangleroot.social/ ) owned and operated by TangleRoot, LLC ("we", "us", "our") and all associated services.
We use information you share with us for our internal business purposes. We do not sell your information. This notice tells you what information we collect, how we use it, and steps we take to protect and secure it.
Information we automatically collect
Non-personally-identifying
Like most website operators, we collect non-personally-identifying information such as browser type, language preference, referring site, and the date and time of each visitor request.
We collect this to understand how our visitors use our service, and use it to make decisions about how to change and adapt the service.
From time to time, we may release non-personally-identifying information in aggregate form (for instance, by publishing trends in site usage) to explain our reasoning in making decisions. We will not release individual information, only aggregate information.
Personally-identifying
We automatically collect personally-identifying information, such as IP address, provided by your browser and your computer.
We collect this information for several purposes:
- To diagnose and repair network issues with your use of the site;
- To estimate the number of users accessing the service from specific geographic regions;
- To help prevent fraud and abuse.
Information you are required to provide to us on registration
In order to register for the service, you must give us your email address. We will use your email address to send confirmation of certain actions, such as when you change your password. We will contact you when it's necessary to complete a transaction that you've initiated, or if there's a critical or administrative issue affecting your use of the service.
Once you have created your account, you can choose to subscribe to certain events and have notifications of those events sent to you via email. You will be able to change your mind and opt out of receiving notifications via email at any time.
When you register, you must also confirm that you are over the age of 13. This is to make sure we aren't accidentally collecting information from children, which is prohibited by United States law. We save this confirmation so that we can prove we're complying with that law.
We will never sell or provide your email address to any third party, with exceptions as set forth below.
Optional information you provide to us
As you use the service, you have the option to publish personal information in your profile, posts, or comments. Providing this information is strictly optional.
We will not sell or provide information you include in the content you create to any third party, with exceptions as set forth below.
By choosing to make any personally-identifying information public, you recognize and accept that other people, not affiliated with us, may use this data to contact you. We can't be responsible for the use of any information you post publicly.
Account contents
You may set the content your create varying privacy levels. To the best of our ability, and limited only by the possibility of bugs or technical difficulties, we will honor the privacy levels you choose for your content and display that content only to those whom you have authorized to see it.
While maintaining the site, TangleRoot staff may need to view the contents of your account, including information for which you have chosen a restrictive security level. Circumstances in which this is necessary include, but are not limited to: troubleshooting and diagnosing technical problems, investigating possible Terms of Service violations, and legal compliance issues.
TangleRoot staff only use the ability to override your chosen security levels during the course of these investigations. At no time is your secured content disclosed to any third party, except when required by law.
Financial information and transactions
You can engage in financial transactions with TangleRoot to fund the site's continued operation. These transactions are optional. If you choose to pay, you will be asked to provide financial information to complete the transaction. Payments to TangleRoot are processed via Stripe , a payment processing company. When you make payments, your payment information is sent to them rather than TangleRoot. The only payment-related information stored on TangleRoot's servers are your card brand, the last four digits of your card number, and a customer ID number from Stripe that allows us to make charges to your card as appropriate. The card brand and last four digits are stored so that we can indicate to you what card Stripe will charge when payments are made.
You can read Stripe's privacy policy governing their collection of your payment information here .
Disclosure of personally-identifying information
We disclose personally-identifying information only to those of our employees and contractors who (i) need to know that information in order to operate the service and (ii) have agreed not to disclose it to others. Some of these employees and contractors may be located outside your home country. By using this website, you consent to the transfer of your information to them.
If all of our assets were transferred or acquired, your information would be one of the assets that is transferred or acquired by a third party.
We may disclose potentially personally-identifying and personally-identifying information when that release is required by law or by court order, or when we believe in good faith that disclosure is reasonably necessary to protect the safety or rights of us, third parties, or the public at large.
Special rules regarding children
The Children's Online Privacy Protection Act ('COPPA') requires that we inform parents on how we collect and disclose the personal information of children under the age of 13.
We do not permit children under the age of 13 to use our service. To prevent this, we require users to confirm that they are over 13 years old at the time of account creation. If your child under the age of 13 has mis-represented their age at account creation, please contact us via our contact form . After confirming your identity, we will remove the account.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of the website, and their website access preferences. We also use cookies to govern logging into your account.
Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the site, with the drawback that certain features of the site may not function properly without the aid of cookies.
Confidentiality and security
No data transmisson over the Internet can ever be guaranteed to be 100% secure. You use this service at your own risk. However, we do take steps to ensure security on our systems.
Your account information is password-protected. We recommend that you choose a strong and secure password. We use industry-standard encryption to safeguard any transmission between your computer and ours.
If we learn of a system security breach, we will notify you electronically so you can take appropriate steps to protect yourself. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice, you should contact us via our contact form .
Deleting your information
You can change or delete any optional information that you've provided us at any time. If you change or delete any optional information you've provided, the change will take place immediately.
You can also choose to delete your account entirely. If you choose to delete your account entirely, all your personally-identifying information will be removed entirely from our service, with the exception of any records we must retain to document compliance with regulatory requirements.
As part of the day to day operation of TangleRoot, we will make regular copies of the data contained in the databases for backup purposes. These backups can potentially contain deleted data for several weeks or months. These backups will also be governed by the rules for disclosure of personally-identifying information.
Outside Vendors
Business Vendors
From time to time, we may contract with outside vendors to provide business services that will assist us in administering and maintaining the TangleRoot service. We will list all of our business vendors in this privacy policy, as well as providing links to their privacy policies and information on how to opt out of your information being included in those services.
Our current business vendors are:
- Stripe : We use Stripe for payment processing of any services you purchase through TangleRoot. You can read Stripe's privacy policy governing their collection of your payment information here . Stripe will not receive any of your information unless you fill out the Stripe form that pops up when you elect to add payment info.
Changes
We may change our privacy policy from time to time. If these changes are minor, we will post them to this page. If the changes are major, we will post them to this page and notify users through our TangleRoot Blog and through messages sent to your e-mail. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contacting us
If you have questions about this policy, you can contact us via our contact form .
Creative Commons
This Privacy Policy is based on one developed by Automattic http://wordpress.com/tos/ and is licensed under a Creative Commons Attribution-ShareAlike 2.5 License .